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- Akira Takamatsu8月 20, 2015Locationが良い。Grand Centralまで近くTimes Squareまで歩いて行ける。フロントが小さく並ぶことが多い。部屋は広くないがNYCでは広い方かも。Westinのベッドはどこも共通で寝心地がいい。
- No complaints. Platinum upgrade on pts stay Sat-Sun. Reasonably large size rooms for the city and the recently renovated rooms are nice and comfortable. Easy walk to grand central - will stay again.プラス投票 1週間前
- Westin Hotels & Resorts4月 21, 2014Tucked inside Grand Central Station, the Campbell Apartment is truly a hidden gem. With its cozy couches and grand fireplace, the Campbell Apartment is the perfect place for a nightcap. 続きを見るプラス投票 2週間前
- Good place to stay for SPG Platinum tourists w/ Suite Night Awards: Use them here and get a Junior Suite with view at Chrysler Building. But don't expect hight plat recognition (this is NYC after all)
- Camron King2月 13, 2014Westin Grand Central repeat customer here! Love the location and the hotel/rooms are comfortable and clean. May not be the most upscale Westin, but it's on brand and a great property.プラス投票 2週間前
- Rooms here at the Westin are generally bigger than NYC W's for the same price. Great location just a couple blocks from Grand Central. Duane Reade conveniently located around the corner. Nice spot!
- Cheryl7月 8, 2015Upgraded to a comfy king bed in corner room. Westin workout service is ridiculously slow - 1 hr to get all requested gear correct. Otherwise tranquil hotel unlike SPG Times Square properties.
- Ralph Meyer8月 20, 2022Got a great deal online and enjoyed this property. Room was immaculate, spacious and everything for our stay was in order. Check in and check out was a breeze. The bar area was spacious & well served.
- Internet here is comfortably fast! (Not like in other Starwood hotels in Europe where "high speed Internet access" is often comparable to 1998 modem speed.)
- Dorothy Hunt4月 30, 2016The bed was comfortable. It wasn't as noisy for me. They charge for EVERYTHING its overpriced even for NYC. Don't buy drinks at the bar walk up the street you'll thank me later!
- Aleksey5月 31, 2013Clean and nice with a fresh and pleasant smell in the rooms. Rooms are a bit small, but accurate. Biggest drawback? Paid Internet. Come on, it's 21st century. Don't nickel-and-dime your visitors.
- Stephen Wright2月 11, 2022Nice place to stay albeit expensive for food. Get the room view or you will miss out
- Lindsey Hogan7月 31, 2015Make sure your room is clean before committing to staying in it; colleagues found left over sandwiches in their mini-fridge. Makes you wonder what else they skipped over in the cleaning.
- Great location and clean rooms, but often rates are more expensive than it's worth
- Christina Caraveo9月 3, 2013Concierges were grumpy and a bit snooty. See the cheery bellmen for quick help for things. Got an upgrade without having to use my Suite upgrade points - check in desk was more than kind to us.
- Christina Warren5月 26, 2023Dig this hotel. It’s a good location for what I’ll be doing and I got a good rate! Hotel tour coming soon!
- Julian Si1月 4, 2019Check-in staff tried to insist on a Destination charge which was eventually waived - Excellent view of Chrysler on higher floors 👍
- Pamir Aydinoglu10月 18, 2013Friendly door keepers, room cleaning PERFECT, street noise is at very normal amount. Of course it is better if your rooms are at higher floors.
- David E.6月 24, 2019Best service in town. The location is perfect and the rooms are spacious and clean. 5 out of 5.
- Westin Hotels & Resorts4月 18, 2014The Westin New York Grand Central is in prime Midtown East location makes it easy to experience Manhattan.
- Tasos Chatzitheodosiou™6月 30, 2014Very nice hotel. Central location and good service. I can't understand why it is not a 5* hotel.
- Michael G.10月 23, 2022Using key card in the elevator before being able to select your floor does not work quickly enough resulting in missing my floor on the way up and having to stop the elevator on the way back down.
- Location is perfect, & beds are comfortable. But rooms can be noisy, & room service is sloppy. However, it's currently half the points of other Westins for SPG Free Nights, so works out well.
- Matt Law6月 27, 2016Worst thing after a long day of travel delay is showing up in a long line at check-in. Well, this is the hotel... Long wait with one person. fool me twice now, will not have a third time !
- Jose Prieto10月 28, 2012Other than a name change and facelift this place doesn't impress me. The very small space at front makes check in makes it a free for all.
- Stephen Luo2月 2, 2020Probably the worse Westin in term of service attitude, they are not probably trained and don't care. Room is fine, could be noisy because of the windows sealing.
- Maya Dominguez10月 1, 2012A bit noisy in the mornings with construction (temporary) and traffic and a lot of horns in the morning.
- Christopher Shabazz7月 11, 2015This hotel died not impressed me none. Everything was expensive. The housekeeping staff dust not leave fresh towels and the room was not as clean, finding hairs on the bathroom sink.
- SanDee Priser9月 6, 2013Rooms are OK but service, especially for SPG Platinum, is consistently disappointing. Very slow check in. Only 12 suites so forget upgrade even if you request Suite Reward 2 weeks in advance.
- Kris S10月 31, 2012Very noisy here with street noise and construction. It sounds like the windows are open (?). Room is decent size though. Location is just ok.
- hly7月 30, 2014Merkezde, guzel, 41. Kattan manzara sahane vs... Ama kahvaltisi kotu, yeterince temiz diil. O paraya degmez, baska seceneklere yonelin derim.
- Westin Hotels & Resorts4月 21, 2014Meet me under the clock. As the literal center of the station, there's never a dull moment waiting here. 続きを見る
- Mynoi K10月 15, 2012Platinum line with Hoda is slow. Normal line was 3 times as fast when checking in.