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- Alexander Varley9月 25, 2012Without walking down the escalators it takes 2 minutes and 30.2 seconds to get from the 5th floor to the Ground floor.
- Abena Dadey10月 27, 2013You can find some decently priced items in the gift section - trust me, I'm a student!
- Tanvi Dewan12月 7, 2012Helpful staff, but they will deliver or gift wrap.. But will not gift wrap AND deliver!! Be careful when Xmas shopping..
- If you want good service and the perfect price and return policy, shop here... and nowhere else.
- Kensal Durand2月 19, 2013just browsing...in the tech section...they have the 85inch ultra-hd tv....wow...!!....urs at a snip £23,000.
- One of the best place to shop in London... for quality, respectful & caring customer service
- Energya Therapies by Paola Bassanese1月 16, 2012Very impressed with product knowledge of Liz Earle products in the cosmetic department
- Duncan Mcintosh10月 4, 2014Expect about 5-10 minute queue wait in the food area during lunch breaks . Escalators take you an age to get around the store ... Good ploy JL
- Jessica Ansaldi9月 27, 2016Never any staff to assist. Not helpful when they do. More selection online. Wrong pricing and low on stock.
- Long queues in the Food Hall at lunchtime, but they move pretty fast.
- Vikram Subramaniam12月 20, 2012Budget at least a half hour for your VAT refund forms. The wait time is long.
- Glam.. Glam ... Glam... love the bags.. cream & make up from Clinique .😆
- Sebastian Schlenker7月 2, 2017Having to pay 3£ for wrapping paper for a gift that was bought at John Lewis? Seriously?! Not exactly great customer service!
- Paul Ridout1月 20, 2013No wonder high st retail is having problems. The tv/hifi sales people don't have a clue. They just list £500 of our trade by their ineptitude.
- Simon Francis12月 23, 2010Won't price match Internet prices or pics. You have to buy the product at ticket price then they go check the rival store you tell them about.
- Paola Bassanese Energya1月 16, 2012Great customers service at cosmetics in ground floor (Liz Earle products)
- Daniel Woodall12月 12, 2010Friendly knowledgeble staff in Apple Computer area on 5th Floor+john lewis 2 year warranty beats Apple store.
- Katie Priestley1月 15, 2010Great selection of Lulu Guinness handbags at John Lewis Oxford Street. I love her designs, so unique and feminine.
- For Chinese visitors, John Lewis Oxford Street accepts China Union Pay.