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- Leon Deriglazov1月 4, 2020Claiming a price match in-store, don’t waste time talking to sales people: they don’t know the policy. Go straight to the top floor to customer support and they’ll sort it out in minutes.
- Bashirul Yead Russell6月 16, 2012New Apple shop is now open on 5th floor. Partners in that section are Apple certified. Check it out!!
- Kathryn Millican8月 18, 2014Staff not as friendly as you would assume. However, great selection and also reasonable prices.
- Kensal Durand2月 19, 2013just browsing...in the tech section...they have the 85inch ultra-hd tv....wow...!!....urs at a snip £23,000.
- Alexander Varley9月 25, 2012Without walking down the escalators it takes 2 minutes and 30.2 seconds to get from the 5th floor to the Ground floor.
- Douglas Maitland1月 7, 2013Was really disappointed by the Wedding List experience. Not much help or advice. You do get a free hot drink and cake in the coffee shop though.
- Duncan Mcintosh10月 4, 2014Expect about 5-10 minute queue wait in the food area during lunch breaks . Escalators take you an age to get around the store ... Good ploy JL
- One of the best place to shop in London... for quality, respectful & caring customer service
- Glam.. Glam ... Glam... love the bags.. cream & make up from Clinique .😆
- If you want good service and the perfect price and return policy, shop here... and nowhere else.
- Paul Ridout1月 20, 2013No wonder high st retail is having problems. The tv/hifi sales people don't have a clue. They just list £500 of our trade by their ineptitude.
- Energya Therapies by Paola Bassanese1月 16, 2012Very impressed with product knowledge of Liz Earle products in the cosmetic department
- Paola Bassanese Energya1月 16, 2012Great customers service at cosmetics in ground floor (Liz Earle products)
- Long queues in the Food Hall at lunchtime, but they move pretty fast.
- Daniel Woodall12月 12, 2010Friendly knowledgeble staff in Apple Computer area on 5th Floor+john lewis 2 year warranty beats Apple store.
- For Chinese visitors, John Lewis Oxford Street accepts China Union Pay.
- Katie Priestley1月 15, 2010Great selection of Lulu Guinness handbags at John Lewis Oxford Street. I love her designs, so unique and feminine.
- Jessica Ansaldi9月 27, 2016Never any staff to assist. Not helpful when they do. More selection online. Wrong pricing and low on stock.