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- Michael Kitces9月 16, 2013Valet is on 41st (between 7th and 8th), NOT on 42nd street despite the street address.
- Kelly Patrick10月 5, 2018The bar is not open to people of color. The security guard Polanco is a thug. This hotel is not even suitable as a pet hotel.
- Tell the taxi to drop you off at the 41st street entrance instead of 42nd street. It (42nd) isn't as close and is on the opposite side of the street.
- Always long lines at front desk and concierge. They need more staff!!!
- Hilton Gold members get either 500 points or free breakfast every day. I'd take the breakfast.
- Decent wifi in the hotel. Always works but connection speeds aren't as fast as you may be used to.
- Rich Brooks4月 21, 2012Disappointing stay. Charged for wifi front desk told us was free and no AC in our room. 3 terrible nights' sleep.
- Yahya Buamim6月 17, 2011Poor service, forgetful staff, had to wait for four hours to get my room, and it turned out to have mini bar or safe.