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- Miss Gh9月 27, 2016Despite of all negative tips: believe me, normally i never go to 4 star, but this hotel deserves stay for: 1. Quality of breakfast 2. The staff are just fantastic people!! 3. Location. I recom!
- Caroline Parker9月 26, 2012Unlike the other tips on here... Here's some positives... I checked in at 1pm - no problem. I got a free upgrade to a lovely room. The staff are very polite & saved me money when i wanted to get a cab
- Red-eye travelers be warned: check-in is at 3 and they won't lift a finger to get your room ready any earlier. Advance booking and even checking in before noon won't get you a key before 15:00.
- Paula Olivia Racho5月 30, 2013Great breakfast, croissants were really good. Hotel's a little old but its clean and the staff are nice.
- Anita Mafi12月 29, 2018Very good breakfast and WiFi, but old noisy rooms! They need to be renovate. Also the bed was Uncomfortable. The staffs were friendly and helpful.
- Anita Mafi1月 1, 2020It is our forth time here , the rooms are very old and everything is noisy but location and breakfast are very good.
- Brian Bulkowski9月 22, 2011wifi is AWEFUL. Keeps dropping out. They do have a code for preferred guests, see if you can get that so you don't pay 25 pounds for such amazingly bad internet
- Breakfast buffet has many options for all. Rooms are tiny and outdated. Location is a 5-10 minute walk to the High Street Kensington station. Multiple bus lines stop outside the hotel.
- Agent Dragonfly8月 23, 2014Costco coffee in the hotel good restaurants and pubs about...also local groceries close by
- Halima Cissé7月 12, 2013Nice Hotel... not far from city (10 minutes walking) ..beds are very cosy....nice ppl....quick service
- Silvia Hoppe12月 10, 2015Nice area, shopping in walking distance, wholesale market and other health shops close by
- Surprised Hilton doesn't read Foursquare complaints and improve. Like the others, I say poor value, no wifi. Good cleaning service.
- Ezra Katz4月 1, 2016Beds are horrible, so hard. You can feel every spring as you lay there sleepless. Unless you like beds as firm as a stone and as lumpy as tapioca pudding, stay elsewhere.
- Alerrandro Correa11月 14, 2017Bom hotel e com preços razoáveis, mas você está a 45 minutos a 1 hora do centro. Leve isso em conta.
- Did not have any issue checking in at 9 am, and this is not the first time, great staff and very helpful
- Lidia Vorontsova11月 16, 2018Not 5.6 bad, but the rooms are really dated and in desperate need of some TLC. The lobby has been renovated, hopefully the rooms are to follow!
- Andrew Ranyard10月 25, 2013Very dated hotel. Not the best for a Hilton. Rooms are not quiet either. Can hear people in other rooms and corridors...I'd rather stay in the Premier Inn
- Martin Ouellet4月 27, 2012One of the worst wifi experiences of any hotels I've stayed at. Noisy room as well. Good and friendly staff, though.
- The lobby has recently been refurbished, but the rooms are old and dated. Upper floors look stuck in the 1970s
- Richard Price1月 30, 2018Clean but ancient rooms in desperate need of some refurbishment especially the carpet.
- Excellent breakfast, great variety, friendly staff, much recommended!
- Dmitriy Geranin10月 6, 2015Душ не работает, фен через пять минут перегорел, зубных щёток нет, розеток нормальных тоже. Такой Хилтон)
- Jannes Peters9月 1, 2015They charge you 12 pound for a day of wifi, and it disconnects constantly on both my iPhone and MacBook.
- Alex Pye10月 27, 2010the hare and tortoise opp the hilton is a great place to eat if your too lazy to head into hammersmith or central!
- Cleiton Almeida4月 28, 2012When I checked-in, read all the bad tips, thought my staying'd be worst. But it was ok. My booking was for single standard room. Maybe someone from staff read all the bad reputation tips left here.
- Lucy Singer2月 10, 2013Upgraded to a suite as we checked in late, they'd messed up rooms!! Wow, well impressed...
- Alison Groves10月 24, 2011If you need the Internet while traveling, avoid this place at all costs. Absolutely dreadful. In 2011 getting online should be the easiest thing you do.
- Doug Orleans9月 16, 2011The air conditioning didn't work, in three different rooms. They gave up and just gave me a fan.
- Pelle3月 15, 2011No WiFi on the rooms, TV remote broken, several power sockets dead so I had to unplug TV to recharge cellphone. Floor was under reconstruction, everything smelled like dust and paint. Not impressed.