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- Marina Walters5月 7, 2011Staff are called Stars-they are! If you anything from them just ask-they excel at customer service
- If you checked in luggage, the line gets long when a conference gets out.
- Richard Gear4月 9, 2014Parking was $16 for just a little over 2 hours, and had to wait over ten minutes just to get out of the garage.
- Nice conference hotel but the Harbor has better (& cheaper) restaurants
- Ananda Leeke10月 24, 2011It took four employees to figure out that Gaylord should provide a free car ride to the shuttle after I had been waiting for the King Street Metro more than 40 minutes.
- Chris Merkel12月 28, 2012Avoid the buffet restaurant. Just run. Service was worst I've ever had, to the point where we went to the waiters' station to get drinks ourselves. Many tables were ignored, and it wasn't crowded.
- You will wack your shins in the beds about 18 times so walk wide!
- David Snead10月 28, 2010If you want to experience what is unique about Washington, you need to leave the hotel and surrounding area.
- Adrish Hussain2月 18, 2012If you are a smoker, get your cigarettes at the CVS down the street. Its CHEAPER.
- Go to dinner at Old Hickory. It will be one of your best meals ever
- Christopher Rankin2月 15, 2010Don't park in the Gaylord's rip-off parking garage unless staying overnight in the hotel. $19 for parking is more than charged in downtown DC!
- Joe Cornwall5月 18, 2012Like the other 4 Gaylord locations at which I've stayed, this one too is overpriced by double, lacking in sincere customer service and absolutely nothing special. Its just big. Avoid if you can.
- Duane Bell7月 28, 2013Totally overrated. .. small rooms and the beds are very uncomfortable. .. you can use your Marriott Rewards Points.. But, trust me. . This ain't no Marriott. ..