Although she primarily does locks she assured me she could do my hair. I made an appointment two weeks prior to the appointment date and even confirmed with her the night before.
When I questioned her about that, she gave me plenty of attitude and told me if I had someone else to braid my hair, I should go to them. I took off a whole day of work to get my hair braided.
Customer service is pretty horrible. I'm new to the city and wanted the "Harlem" experience but could not get it here. Owner could not give me an accurate time to expect my haircut so I left.