If a GOLD, don't be afraid to ask for a Free upgrade if you don't like the car selected.
SHAR HAZEL
Not if your hertz gold. Got in car and drove off.
Chris Chavez
They’ll even drive you personally to the airport, so you don’t have to wait for the bus... only location I’ve ever found that does this
Eleanor Salerno
I want to love Hertz, but they make it hard sometimes.
Biz Traveldude
DO NOT RENT FROM HERE! THEY ARE THE WORST RENTAL EXPERIENCE I HAVE EVER HAD BAR NONE! THEY GIVE YOU BROKEN CARS AND DON'T ANSWER THE PHONE EVER. THEY MANAGERS ARE INSENSITIVE AND UNCARING!
Kathleen Klosterman
By all means, don't forget your tapes!
Eric Andersen
In a hurry when checking back in? Let them know and they may give you a ride to the terminal, or at least let you leave the keys and go
Eric Andersen
Slowest shuttle to the Terminal of all time. Allow plenty of extra time to get to the drop-off.
Moe Dexler
Elevator to 2nd floor for walkway to Terminals B/C, Walkway floor for Terminal A
Eric Andersen
Why does it take 40 minutes to get a car with GPS?
Daniel Stanush
Don't even think about renting a car here..Many better options that I've used here. Made a reservation and they don't have any cars available. Called customer service line and not helpful either.
Erica
Next to SFO, the worst Hertz location ever. Gold or not, do not expect customer service of any sort.
Donna
14 counters, 2 people helping
Rian H
Having a reservation for a car here doesn't necessarily mean that they'll have a car for you...
Marquis Parker
No air conditioning premium price look out :(
Michael Barth
You have to fail multiple IQ tests to work here.
Donna
Agree that they are friendly but slow. Also seemed to be a disconnect between Gold and downstairs as when I got up there someone else was driving off in the car they gave me. They fixed it in minutes.
Renee G
Tell them you've waited in line for a long time and get a free upgrade.
Reuben Ingber
Slow, but I wonder if it is users rather than Hertz's staff..
Isabel Saldarriaga
Slowww!! Just person!!
Chris R.
They are super slow!!!!!!
Kerri Legette
Don't come on Saturday. There is only one employee and it's crowded! He can't do it all.
Martha Huizenga
Friendly staff, convenient location. Call ahead of reservation time if you request pick up or there may be a delay.
Joy
Easy and convenient in the neighborhood. Friendly staff!
jaguarprincess
Hertz will sometimes overbook this location, sending the employees scrambling to find you a car. Be patient. And check the gas tank before you drive off :)