Do the Hertz shuttles run as frequently as other companies? Not exactly.
Jason Appelt
Plan for extra time....hertz does nothing fast here!
Ken W
Wow. Absolutely the slowest location.
The O'Farrell☘️
Simply amazing how slow this location is!! Doesn't matter coming or going total lack of respect for customer time!
Ken W
unbelievably slow service. it's like they've never checked in a car before.
Demian Caponi
If you walk through the parking deck, you end up at the rental car area. No waiting and you get to shake of the discomfort of the plane!
Ryan Ceciliani
Yes, Victor is very nice and courteous.
Eryka Jennings
Wow. Worst car rental experience ever.
Sam Carneal
Super slow. Been here multiple times & they have no problem wasting your time.
Dennis Grimm
Save yourself the stress and rent from someone else. At least an hour wait for an economy car when I had a reservation for an SUV. Prepaid so nothing they could do about the price.
Matthew Fisher
Had to take an Avis shuttle because the Hertz bus did not come around for over 25 minutes... Make sure you have some wiggle room with your time!
Hope Robb
Understaffed. Long line 1 attendant.
Tony.psd
Slower than Christmas
Noriko Ishihara
This place is a mess. Understaffed and totally incapable of properly handling customer service. I won't be renting here again.
Andrew Tasso
That guy isn't lying about how fast this place moves. Brutal!
Roscoe
This Hertz sucks. Cars not in spots. Not enough employees at the desks. Long stretches between shuttles. Give yourself more time than should be necessary.
Andrew C
The most awful customer service ever. Not that they give a crap about me as a customer or my time.
Em Sauce
Good place to rent a car. Quick and fast service with shuttle buses free to take you to the airport
Richie Stephens EasyCare Landscaping LLC
The slowest location. Book another company if traveling to Philly.
M Rhonemus
The manager refused to help me when there were 15 people in line behind me and if already been waiting in line for an hour. He went back in his glass box and closed the door. Completely useless.
Me
Shawn - great bus driver!
MQ Qureshi
Worst hertz facility ever! Good luck if it's raining. Car return lot is on open air.
Marcelo A
Better off walking and crossing street if flying out of terminals D or E than waiting for shuttle.
Juan Camilo Camargo
Be a Gold member its so much better
Anthony Mitchell
Worst rental car shuttles ever. VERY few & infrequent. :-(
Eric Sauter
Pray that someone shows up on time to open the counter.
Donna
Laziest employees I've ever seen. Even for Philadelphia. Never expect a car with a full tank of gas.
Donna
Rayes are lower here than at the airport, but the vehicle selection is more expansive than most Hertz Local Edition locations.
Claude Harrison
As of Nov2018, car pickup and return is below ground, entrance on the 30th street side, northern end.