Avoid renting or dropping cars between 5:00-6:00 pm - its always busiest hour of the day. Average waiting time is 30 mins.
Jan
On the question "what's good here?" I can only say... The talk - had to wait 45 min on a car without GPS (ordered), not cleaned and desperately in need of service. The manager came to 'talk the talk'
Stephan Plomp
Don't expect them to have your car just because you have a guaranteed reservation
Moritz
Hardly ever have any cars with navigation or portable navigation to lend.
Daniel L.
The day of my trip i called to let them know I will be arriving a bit late, and they notified me they did not have the vehicle. I'm left without a vehicle the day of my trip and no assistance,
Claudia Gonzalez
Sloooooooooow, but a car was eventually made ready.
L Shaw
They don’t have many cars available
Liliana Jaramillo
Car rented to me was scratched up, engine whined, car reeked of cigarette smoke. Had to use asthma pump to drive. Insurance was responsible for paying rental, Hertz charged me. Harassed me with calls
Karlien Tebbetts
Be prepared to wait
Nathan Hamilton
Gold club is better so you don't have to deal with the wonderful customer service people behind the counter
Nathan Hamilton
Make sure your car has plates.
Scott Crowell
Say no to the gps option. It's mounted in the car anyway, so you'll get it for free
Carit Stenberg
You can now pick any car you like from the lot (in the category you paid for obviously)!!
Héctor Castillo
Get here early or they may run out of cars
Rick Goodman
Leave an extra 20 minutes to get to terminal from car drop off
Judy Stobbe
Go with National Car Rental instead. Terrible, high-mileage cars here.
Toshi
The lady at the counter kept insisting that declining insurance when using a gold mastercard was shocking and unheard of, very annoying.
Maty Castro
Horrible customer service even for gold members! Do yourself a favor and rent elsewhere.
Tom Daniels
My mom is the best employee there great customer service always
Ashlie Lewis
Terrible service by phone and even worst in the counter
Andres Imperial
Try the Challenger for $50 extra. Made me feel like a teenager again!!
Jeannie Bauer
Scammers! Charged full tank of fuel when car was full!
Anton Krasun
The worst rental car place in the nation. What a shithole.
Liz Le
Service was overly polite because employee drove off with key fob in their pocket took over 20 mins to pick up a car.
Kevin Graham
Talk to Brian! I'll help you!
Brian Seeliger
It can be a long wait for an “attendant”. 15 minutes and counting.