Pep Boys Auto

選択した Tips

• Slow Service

  Donald M

• Continue from last tip-Battery & cable they said it WAS actually the fuel pump but they couldn't tell before because of the battery & wanted to charge $1300 to replace it. Was done elsewhere for $450

  John Guerrero

• The guys here are super nice & shop is bigger than it looks. :)

  Lisa McLarty

• I agree with everyone else...This place is a rip off. They try and play good cop bad cop and reduce prices"for you". Just an overpriced scam.I too am a repeater on multiple visits 4 the same issue

  Kevin Spellman

• not only did i have to go back a second time but i couldent even speak to my mechanic because he only spoke Spanish but they ripped the bumper off my car and tried to tell me it was my falt !

  KymberLee Pearson

• DO NOT GO HERE!!! Paid them over $300 for a diagnostic and they still couldn't tell me what was wrong with my car.

  Aaron Landers

• Horrible service and they will rip you off. Got my truck looked at by two places. One said fuel pump, pep boys said battery & the terminal & that the other place was wrong. After $180 for a new

  John Guerrero

• Awful service. Left my car overnight, the next day they couldn't find my paperwork or car key because they thought I already picked it up.

  Kaitlyn C

• Horrible service. No one knows what is going on, the meaning of customer service, or how to do their job. I have had repairs done here as well as "29 minute oil changes" and have not been impressed

  Briana Krull

• Great customer service! Andrew was very helpful and polite.

  Amanda Agate

• Free wifi!

  Ken Perez

• They do price match. Just got a $33 oil change for competitors price of $19.99.

  Oladunni A

• Horrible customer service....

  Nathan Phillips

• OK.. So they screwed up.. But fixed it... There IS a 19.99 oil change if you make your appointment online...I may come back Again!

  Michelle Capouch

• Not sure about this place... I like the Scottsdale one better... I may have to drive the extra miles to get good service.... And always check the disclaimers....there is not a $19. 99 oil change

  Michelle Capouch

• Nice guys, $26 oil change And tire rotation with online coupon

  Paul Harwood

• A place to go to lose hours of your life waiting. So many employees just standing around.

  Julie Branyan

• Funny how my last negative tip is gone. I'll make it simple, do not come here for service. There are plenty of other places to go. Just buy your own parts and do it yourself.

  David Drewek

• still a long wait to check out but dennis, the general manager, is a very courteous and helpful guy!

  greg richards

• Awesome experience. Went in thinking I was about to drop $100 for a new battery. Happily surprised when Gene said it would be free because my old one was under warranty!!

  Barry Deuschle

• Reward points do not work, not even the store know how to access them

  Mike Dingler

• Hope you are not in a hurry!!! One simple scan and waiting entirely toooo long!!!

  Lesly Gemelli

• Worst customer service ever!! Didn't get any help when we walked in they completely ignored us. We stood around for about 5 minutes and got no help from the 7 guys standing around.

  Jessica Carpenter

• Always helpful! Bring your patience because these guys are busy, but they are always courteous and professional. They aren't to hard on the eyes either ;)

  Eva McEvoy

• I can't recommend this PepBoys more highly! The employees are honest, conscientious, and thorough. I wouldn't go anywhere else to have work done on my car!

  Anthony Barnhart

• 10% discount with a student ID!

  Amanda Froechte

• Never coming back here again. 👎

  Aizhen Lin

• surly svc, messed up my car which jus needed a chng of brake fluid. told to come bk e next day coz they were closing. came bk day 2, tech who did my car was not ard. told me to come bk next day. 😡👎

  Aizhen Lin

• 2+ hours for an oil change? No thanks!!

  Julie Mazo-Ramos

• No WiFi. McDonalds (a block away) does, of you've got a long wait and don't mind the walk.

  Melissa Carlson