I think a lot of these tips refer to the pre-refurb hotel. Room was great, as were the pools, food, staff, and facilities. And free cookies!!
Rob Hesmondhalgh
If you like to sleep past 9am, don't get a room facing the pool. They play loud music from 9am until 11pm and you will not be able to sleep.
Camile Teresa
If you are a HHonors Gold or Diamond member you can ask for one of the top 2 floors reserved only for those members. View is excellent while eating warm cookies!
Luke Griffin
3 pools..no waiting, just down the street from the Convention center, they have a shop with green tea ice cream, and free WiFi in all the public places....
Rebecca
Melhor cookie da minha vida!
Rachel Lopes
Breakfasts here are to kill for. The pancakes and huge and lovely and the freshly cooked omlettes. Hmmmm
John Heald
Great suites on the 6th and 7th floor which are reserved for Hilton HHonors guests. Nice and quiet with spacious rooms. Get multiple free cookies at the front desk whenever you want :)
Niña
Amilie is the nicest front desk agent she will go out of her way to make sure your stay is great
Brandon Blandford
Best cookies!
Aitza Lobo
Lovely beds, hot baths, and a great view
Trina Mason
Internet connection is THE WORST. Worse than dial-up.
Jessica
Easy walk to Universal. No need for shuttle.
Donnie Knight
Wifi is now free in the rooms and it was faster than expected. Stayed here several times and customer service always phenomenal. Cheaper than hotels on property but right across the street from parks.
Daylina Miller
tem cookie quentinho no check-in
Mario Matsukura
WiFi is free in lobby by the Starbucks.
Adam Annis-Brown
The room was clean, you get free cookies, and there is free wifi & a Starbucks in the lobby. On top of that, it's right across from Universal Studios. The only negative is the $12/day parking charge.
Jeremy
Estou maravilhada! Chegamos e fomos muito bem recepcionados pela sra.Linda que foi muito gentil e como kit de boas vindas um delicioso cookie quentinho! Sensacional!!
Claudia Maranzati
I can hear the people in room 309 having sex... Geez lady quieten down!
Matt Rollo
They give you a cookie when you check in. It's also WARM! <3
Kate H
DO NOT CHECK OUT EARLY!!!!! Even if you are a DIAMOND MEMBER you will be charged a one night stay charge.
JOSHUA WOOD
The walk to Universal, Islands of Adventure and City Walk is much shorter if you cut through the parking ramp by the City Walk exit!
Jami B.
Awesome, warm cookies at check-in! We even received a call to our room to make sure everything was to our liking here! Impressive service!
Jess Ulrich
Hotel muito bom, bem localizado e funcionários sempre cordiais! De sexta até domingo fica mais cheio. Dica: para não alagar o banheiro a cortina deve ficar dentro da banheira! Volto fácil novamente!
Rafael Lopes
They will give you a warm cookie whenever you ask, NOT just at check-in! ;)
Kathryn Hall
THERE'S A STARBUCKS IN THIS SHIT!
Bradley Ryan
Warn cookies at check in! Starbucks in Da Building! Park across Da Street to smoke! Free parking in front of hotel! Overall Awesome place!
Jose Delarosa
I'm enjoying my stay so far! It pays to be a HH Diamond Guest
Roderick Griner
Room was great, and nice touch with the free cookie when you check in!