The Premium car is horrible.
The worst car selection I've ever come across. Unfriendly customer service too. I'm Preferred and they gave me a 30k mile Jetta. Lame.
Watch for the staff tricking you into upgrades that sound free but aren't. They can spot foreigners tired from a long flight a mile away.
DO NOT USE when their computers are down. Save time and money and go with somebody else.
Car woes (not mine)
Anyone at the counter? Anyone?
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