"Hard to get a seat in peak times, I often end up just not bothering. Adelaide & Sydney lounges are much better."
"Great place but noisy so be careful if you are a light sleeper"
"Wouldn't recommend. Very noisy rooms & uncomfortable beds. So far services (housekeeping, room service, wireless) have been poor."
"Ask for wireless password at desk but be warned, when its busy you often can't get on"
"Ask for hot food to be heated in microwave if you can - my toastie was almost cold!"
"Internet is not included in room normally but if you sign up to the hitel reward card (free!) you can get it without paying."