Zack AhSam-Kreiter

"Horrible customer service. Gave window of 9 AM 1 PM service window. No calls by 1:05 I call to ask where they are, she started to argue they weren't late, I asked is it after 1 PM, she said yes..??"

"No Pre-Check at this checkpoint only at gate c20 for terminal c"

"Computer Stations behind currency exchange. Beside gate 15"

"There is no TSA Pre-check or Clear lanes at security in Terminal A. :( For the Silicon Valley airport that's sad."

"Lasagna was cold all the way around. Sent back for chicken parmigia, the chicken was fine the side of pasta was cold. I was hungry so ate the chicken. Manager no offer $ off. offered hot pasta."

"Awesome hot Italian roast beef"