The first floor rooms, located behind the front desk are the hidden gems the Crown Plaza. While they're the only smoking rooms available, the odd numbered rooms have a pool facing private patio.
Breakfast buffet is really good and so is the wait staff. Hotelstaff very pleasant and courteous. Soda machine only takes credit card :-( so don't walk ALL the way to it without it...No dollars!
A power strip in each room is a nice touch for gear monkeys. Concierge gave his cell # to help after hours. Great staff! The 3 days here have been the most positive hotel experience I've had in years!
This is a great hotel the entire staff is amazing. I had a slight problem when I arrived and ev everyone took very good care of me.. special thanks to the GM Randy - Rudy - Paul and others
Nice rooms. Awesome outside area. Had no issues with the internet. CD player in room. Some of the housekeeping could use a friendliness class. Overall a great place to stay
I stayed here because all the downtown hotels were booked for a big event. Not only was I far from all the fun (lots of Uber trips), it was just barely tolerable. And rain leaked into my carpet.
Old property with some light remodeling. It's just ok. Definitely not as nice as some of the other IHG properties. The accessible room sucks (behind elevator), but I got thru Priceline for $50
This place is rough. Wifi is ok, but all the smoking rooms are on the first floor and you never really get away from that smell. Lukewarm shower too. Big bunch of blah.
The hotel has been pretty good about a free shuttle in the AM to the SXSW event, they can't pickup in evening but will drop off at convention center in AM
Internet is below par. Kristen at front desk is slightly more rude than expected. Breakfast is expensive. No laundry room on site. Rooms are on the smaller side. Lots of parking.
Took wayyy too long to check in. attendant kept answering phone and focusing on other things. Lame room and no puch with mask, spray, earplugs etc as is customary at most crowne plazas
Omg, I stayed with my airline and it sucks. Van to pick us up to from the airport took just about an hour to get to the airport. The beds was good but the reception (front desk was not friendly).
Pool is small and hit tub smelled like dead fish. We got the hotel thru Hotwire for $63 a night so we can't complain too much. Shuttle was never available though they had us wait for it each time.
Guest services was awful. Check in was at 3 and our rooms were not ready until 7. Rooms are nice and updated, but the rest of the faciltities look like a cheesy Las Vegas hotel.
Not worth the $. Double beds are so tiny, not big enough for 2 ppl. No Queens. There aren't enough outlet plugs in the room. One behind nightstand is used & ghetto same for tv. Lamp plugs don't fit!!!
The Best of Hotels in Austin, TX
Located at the crossroads of... I-35 and Highway 290, the Crowne Plaza Austin hotel puts you in the center of it all! By staying with us, you will experience award-winning service and upscale features while enjoying easy access to the best local attractions...(もっと詳しく)