"Staff is unnecessarily rude and snippy the last several times I've been in here. The coffee is amazing but I've started going to Starbucks more often because I'm treated like a valued customer there."
"If you don't specify, they'll put sugar in your coffee. If you ask for no sugar ahead of time, you'll still get it!"
"The cashier Pat is queen of them all! She's fabulous and remembers everybody! :)"