Melinda

"Very rude service from the returns desk."

"Horrible. A bearded gentleman was conducting a tasting; I sat at the bar and waited... Was never even acknowledged. A couple came in and he immediately asked their names and seated them. Walked out."

"I was picking out pastries when the clerk interrupted me to take a phone call and didn't come back. Stood there several minutes & she didn't put them on hold or even glance my way, so I walked out."

"Fantastic pastries (lemon meringue, chocolate croissants, leek & gruyere quiches = yum!), excellent service, and custom coffee drinks...all reasonably priced. The Cocoa Bean is a local treasure."

"Not anymore."

"They moved this office from 8140 N. McCormick in Skokie. New offices are on the 5th floor, and security must accompany you from the lobby. Administrative hearings are being held at 17 N. State St."