Make sure you have plenty of time. The service is slow.
Elle Graaf
While your at BMW don't forget to check out MINI! MINI's rock!!!
Jason Williamson
Pretty bad service when picking up your car. Waited 30 minutes to pick up an unwashed car as they forgot to tell someone or anyone I was here to pick up my car; Has happened more than once.
Nix Nguyen
Awesome dealership after they relocated. Friendly and knowledgable staff. Ask about the free multipoint inspection!
Party M
Ask for David boice. He's great!
Jason Williamson
2nd time here with the new BMW for regular service & they did an excellent job! All smiles after receiving the car washed & detailed. Very friendly & attentive staff.
Mark Rondeau
We leased our first BMW here from a very friendly salesman who no longer works there. We tried again last Saturday and were severely disappointed. Need more salesmen, and better walk in handling.
Glen Austin
4-year old car with 40K miles and the leather is cracking. BMW say "normal wear and tear". Buy Mercedes! Never would've happened on a Benz and if it had, they'd do right by the customer and fix it.
jennifer petre
I came here for test driving the BMW 328i. It took almost 35mins for them to get the vehicle refueled and ready for me! Sure they take a lot of time. The dealer wasn't that friendly to talk to.
Ankit Malhotra
Amazing, high quality service & sales facility the best BMW dealership in Texas! Has BMW of Dallas beat by a long shot!
Garrett Martin
The service dept. never fails to live up to the lowest expectations.
Keith Mickunas
Nice big and comfortable waiting area with plenty of hot beverages and bottled water
Nick Shanker
Brew a fresh cup of Starbucks free!
Tanya Carlis
Service dept is just awful ...
Lori Nguyen
Responsive service department. Recommend.
Gerald Parrish
Byron Gabriel Is Phenomenal
Paul Malone
Great service. People are friendly. Make an appointment for your service, or repairs and you won't be disappointed.
Ben-jammin Black mon'
Great upgrade on the coffee/specialty drink machine, that and the snacks make waiting comfortable. Thanks.
Terry Rybicki
Free snacks
Pretty Chillinfruitz
Check out an iPad while u wait!
Nicole M
Service dept sucks
Name
20 mins and no one comes up to check on you.
Helen V.
Free candy & drinks.
Neal Rapoport
They are the only BMW authorized to perform Dinan upgrades and that is the only reason I came. The service advisor gave me the worst service experience I've had anywhere. Definitely do not recommend.
Jim E
Maybe a little more organized than the competition. Service is always difficult to rate because you're never happy with a broken car, and never happy with a big bill. Like free air and car wash!
Glen Austin
The service department is not at all impressive. Poor communication and low competency. I must say other luxury car dealers service department is much more impressive
Nick Shanker
Not happy waiting for car wash over 35 min.
Tanya Carlis
Appts don't matter, they still make you wait. Their prices are 30-40% more than BMW Dallas and their customer service is atrocious! Every time I come, it never changes...