"NEVER enough shuttles. I counted six Parking Spot - North shuttles during my 15-minute wait. And that was AFTER I called for pick up!"
"Get the iPhone or Android app so that you can check in and get on the wait list in advance of actually arriving!"
"Evening hours, Saturday AND Sunday sick-child hours!!"
"Wouldn't let a 7-year-old girl use their restroom. Karma is bitch. I should have let her pee on the floor!"