Ellis Paul

"They tell me the rooms on the ground floor are not too bad. I can tell you the rooms on the upper floors are very, very bad indeed."

"Do not stay at this hotel. It is a bad hotel."

"In my experience there are two types of Mercure hotel: brand new, clean and spacious, then cramped, dark and dingy. Unfortunately this Mercure is not one of the new ones. Was probably nice in 1975."

"The coffee is poor (but extremely hot) the fruit juice is tepid and the salmon club sandwich looks like something from a petrol station but tastes worse. At least it’s very expensive."

"If you’re looking for tiny, expensive, mediocre sandwiches you will find them here. Next time I think I’ll need to order the sharing platter for myself."

"Desperately needs aircon in the rooms. Hot on even a warm day. I realise it’s a budget hotel but most others in the chain manage it."