Alex Newbury

"The earlier you arrive, the more time you get before the hordes of children show up."

"If you have an issue with your laptop, make sure the genius people are in a good mood. If you're polite, they're far more likely to step beyond/bend the rules slightly to help."

"If it's your first time and don't know what to try, have the sharing starter - a little bit of everything, and just the right amount for up to 4 people."