Occasionally there are other movie goers so enthused to be surrounded by reclining chairs, self service butter & drink machines,that they rudely chatter & use their cellphones during the movie,USHERS!
I always purchase my tickets online to avoid the long wait even when lines are shorten, like their staff. The refreshments line is next journey to endure if don't mind missing the coming attractions.
I definitely enjoy taken advantage of the current $5 ticket Tuesday night promotion. The youthful box officecashiers need better training in salesmanship as well as courtesy.
One of our seats wasn't working & staff immediately came to check. When it was deemed broken, manager gave one free remit ticket for another movie. They were really nice about it, no hassles!
Great recliner seats; however cust. service and appearance is lacking.Long lines to order snacks,only 2 registers open,staff that cannot properly direct to theater location, I am highly disappointed.
I applaud AMC BayPlaza for reinstating $5 Tuesday night promo for Premiere members,especially making the offer available online. But the Premiere concession line is always snaked during prime time.
New blockbuster movie releases tend to be always sold out hours before start time, so you must order online. Concession lines are slow & understaffed, so you miss coming attractions & feature start.
Don’t be in a hurry to make it to your assigned seats to preview the movie coming attractions cause the Stubs Premiere Rewards concession line is a longer wait to order your stale distasteful popcorn.
Please turn ur phones OFF. Even the lights are distracting and I am sure that AMC doesn't want to give me back my cash cause you disturbed my movie experience
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