"Snatched my personal item in question out of my hand so hard he broke my nail and did not care! I would never go back!"
"Lied over the phone just to get me in the store - hoping I would buy something else."
"I was not willing to purchase a new one. He got Very rude."
"Owner seemed friendly at first then got arrogant when he realized I had my own equipment and just needed a part."
"Great bookstore helpful staff."