Raymond Williams

"The main entrance doors are often locked. Don't bother trying, and just enter through the exit instead."

"Despite what the menu might say, the £3.75 (as of December 2013) evening meal does in fact include a drink."

"Toilets, waiting room and café on Platform 4"

"Limited product choice, no trollies, uninterested staff, usually only one or two regular tills open and self-service machines that seldom work properly. Try their larger store on Cromwell Road instead"

"The goods lift is the only lift to call at Levels 3, 4 and 5."

"Don't come here at 1pm on weekdays if you can't handle chaos!"